Please allow up to 14 days for delivery.
If there is any delay in processing or dispatching your order we will notify you via email, if you require your order sooner, please contact us and we will do our best to accommodate your request.
Once ready, all our orders are dispatched via Royal Mail.
Peedie Pals has an “ugly packaging” policy which means, whenever possible, we use recycled or second-hand packaging, this does not affect the quality of the products inside.
If you wish to return your item, you must contact us within 14 days of receiving your order.
The item must be returned to us within the next 14 days, in its original condition. The buyer is responsible for return postage costs.
Once the item has been returned to us, we will then issue a refund.
We are unable to accept returns on any items that are not in their original condition or on any personalised items.
If there is an issue with your order, or your items have arrived damaged, please contact us and we will resolve the issue as soon as we can.